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Return Policy

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We offer great products for modern urban life. However, in the unusual event of customers not satisfied with their ordered products may return those products within 30 days, either by courier or by dropping at our office. 
 
Returned products should be unused, undamaged, with tags intact and in their original packaging. 
Return policy is not applicable on furniture, room air freshener, beauty products and jewellery. Refund is subjected to inspection and checking by Kranzz team. Damage to product due to negligence, improper use is not covered under our return policy. 
 
All returned products are supervised and opened only under surveillance. Record of such surveillance shall be kept for 90 Days. 

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